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Avaya Network Alchemy

These instructions help you configure your Avaya Network Alchemy phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Avaya Network Alchemy.TDS
Avaya Network Alchemy.TDT

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data. As the application will be outputting the data to a file, the installation of the Avaya Call Log software needs to be performed on the same machine as TIM Plus. A copy of the Avaya Call Log application can be found on your Avaya Administration CD. Your system maintainer should be able to supply you with a copy of the software.

danger

The Avaya Call Log software does not run as a Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data.

Configuring Avaya Call Log​

Follow the steps below to configure the Avaya Call Log software:

  1. Start the Avaya Call Log application.

  2. From the File menu, select Select Unit.

  3. In the first field, enter the IP address of your Avaya Network Alchemy.

  4. In the second field, enter the password for your Avaya Network Alchemy and click the OK button.

  5. From the File menu, select Log Option.

  6. From the Select Logging Information window, choose the Periodic option.

  7. Type C:\Program Files\Tri-Line\TIM Plus\spool\data.{sitecode} in the Log Filename field, replacing {sitecode} with the ID of the site you are logging. To obtain the ID of a site, hover the mouse pointer over it on the Directory page in TIM Plus and it will be displayed as a tooltip as shown below:

    Sitecode

  8. Click on the OK button to apply the settings.

    CallLogger

Configure TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Avaya Network Alchemy:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
  3. Locate the site object you want to configure in the Directory, click on it and select Properties. TIM Plus PBX Connection Properties
  4. In the Site Properties window, select Avaya Network Alchemy from the PBX model drop-down list.
  5. In the Connection method field, select No connection required from the drop-down list.
  6. Click on the Save button to apply the settings.